Shipping Policy
Processing Time
All our rugs are handmade to order. Please allow 1–2 weeks for production and quality inspection before shipment.
Shipping Time
Once dispatched, orders are typically delivered within 4–14 business days via trusted courier services such as FedEx, DHL, or UPS.
Shipping Charges
We offer Free Worldwide Shipping on all orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Customs & Import Duties
International customers may be responsible for customs duties, taxes, or import fees imposed by their country's customs authority. These charges are the buyer's responsibility.
Delays
While we strive to deliver orders on time, delays caused by customs clearance, weather conditions, or courier services are beyond our control.