Are your rugs handmade?
Yes, all our rugs are handcrafted by skilled artisans using premium-quality materials.
What materials are used in your rugs?
Our rugs are primarily made from premium wool, including New Zealand wool, depending on the design.
Can I order a custom-size rug?
Yes, we offer custom sizes, colors, and designs. Please contact us for custom orders.
How do I clean my rug?
Regular vacuuming is recommended. For deep cleaning, professional rug cleaning services are advised.
Do you offer worldwide shipping?
Yes, we ship worldwide with secure packaging.
How long does it take to receive my order?
Production usually takes 1–2 weeks, and shipping generally takes 4–7 business days after dispatch.
Will the rug colors match the photos exactly?
Due to screen settings and handmade craftsmanship, slight variations in color may occur.